Naheed Supermarket is constantly evolving to provide better value for money for our loyal customers. Our Customer Loyalty Program has been updated to provide upto 5% discounted credit on various items. You will be able to redeem the credit, which will be awarded as points, on your following purchases using your Customer Loyalty card.
I would like to apply for a Loyalty Card. What do I have to do?
To apply for a Loyalty Card you simply have to fill out the registration form and either drop it off at the payment counters or mail it to Naheed Supermarket. You can aquire the form from the main counter.
What benefits will I get with a Loyalty Card?
Once you recieve your Loyalty Card you will be entitled to the following benefits:
- Every time you shop in store helps you earn 1 to 5 points on every Rs.100 spent at Naheed Super Market.
- Win fabulous prizes through lucky draws on earned reward points on your Naheed Supermarket Customer Loyalty Card.
- You can use the Loyalty Card like a Debit Card. Simply load money onto the Loyalty Card @ Rs.1 = 1 point. You then donít need to bring cash or credit cards to Naheed Supermarket and can instead use the Loyalty card. This is specially useful if you send someone else to the shop.
- Receive SMS alerts confirming the amount of points received for every transaction.
- And many more priveleged benefits
How do I use my Loyalty Card to avail the new benefits; Am I affected if I already have a Loyalty Card?
If you are an existing Loyalty Card holder you can continue to use your existing card to get the new benefits. The difference in the Loyalty Card program will affect you in two ways:
1. At the time of purchase you will have to provide your Loyalty card before the transaction is made. We will not be able to affix points to the card after the transaction is completed.
2. Between 1 and 5 points will be awarded for every Rs.100 on your Loyalty card which will be redeemable on your next transaction at Naheed Supermarket.
A cash discount will not be available at the time of transaction with the new Loyalty Card program.
I am an existing Loyalty Card Holder but have lost my card. What do I have to do to get a new card issued?
If you have lost your card you should inform the personnel at the main counter who will issue a new card and cancel the old one.
TERMS AND CONDITIONS
- Naheed Supermarket Loyalty Card is owned by Naheed Supermarket. The Loyalty Card remains the property of Naheed Supermarket, Pakistan. It is not a credit, debit, discount or cheque guarantee card.
- To earn or redeem points you must present the Naheed Supermarket Loyalty Card at the beginning of the transaction. You will not be able to redeem the points at the end of the transaction or once the transaction is complete.
- Points can only be redeemed while making a purchase.
- Points are not transferable or redeemable for cash.
- Naheed Supermarket reserves the right to refuse redemption of any card, if it appears defective, tampered with, forged, misprinted or reproduced.
- Every Rs.100 spent will entitle you upto 5 points. Points will not be accumulated for complimentary/gift vouchers.
- Points accumulated in any given month must be redeemed within the next 12 months, otherwise these points will expire, while the remaining will be carried forward.
- Proof of identity may be requested when the loyalty points are redeemed.
- Naheed Supermarket will not be responsible for any loss of points on stolen or misplaced cards.
- Only one Loyalty Card will be used for one single transaction.
- Naheed Supermarket Loyalty Card is only available for persons of age 12 years and above and they must be a resident of Pakistan.
- Naheed Supermarket is entitled Ė at any time and without any prior notice or liability to the customer in any manner to terminate the Naheed Supermarket Loyalty Card or to cancel or vary its benefits or features.
- In case of any dispute the decision of Naheed Supermarket shall be final and binding.
Note: Please allow at least 3-4 weeks for delivery of your card.